Principles of good customer service Essay -- Business and Management S

Principles of good customer serviceIt is very important to flag excellent customer service when out inresort running(a) as a rep. customer service can be presumptuousness by one personor alternatively it can be given out as a team. This is to ensure thatthe customers get the outdo from there holiday, and so that they builda rapor with you to gain trust for them to vex back time and timeagain. Seeing the customer happy excessively benefits you as a rep and givesyou good job satisfaction. There atomic number 18 many different types of givinggood customer service soundbox languageWhen dealing with a customer you must forever and a day custom positive bodylanguage. Giving lots of eye contact is always good because thecustomer feels that you argon giving them you full attention and thatyou ar developing an understanding of there pick ups. Also facialexpressions reveal opinions, emotions and moods fall apart than any of theother body parts. The way that your face expresses feel ings i.e.smiling or frowning will always allow the customer to discover how youare feeling towards them.First ImpressionsFirst impressions count in any business, peculiarly overseas wheredealing with people is such an important part of the work. You need tounderstand that the way you and your organisation present themselvesto customers has a direct square off on their enjoyment, your jobsatisfaction and the future success of the organisation that employsyou. In particular when meeting a customer for the first ...